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Ken was very professional and supportive with fixing my PC. He diagnosed the problem and then identified a solution. The solution fixed the PC and it worked like new.
Called in on a Saturday morning and Ken was very knowledgeable about what I was describing. Dropped it off before closing on Saturday afternoon and got a call Monday morning with diagnosis, repair made within the agreed upon fee, and a time that I could pick it up. Fast, Friendly, and Professional!
My memory faded as to what my password was and Kens PC Repair saved me and in a few short days my computer was back workng very well again. He has also helped me with little things a t no charge. Great Customer service is what you will find with Ken and he is so very kind to me its almost like you were a family member. I cannot thank him enough for all his help. I would reccomend him to anyone with any computer problem whether it be large or small.
My laptop was not working properly due to a windows 10 update, dropped my laptop off to Ken and what a fantastic job! Very knowledgeable and a fantastic person overall. The service is unbelievably awesome, this is definately the place to to for your computer needs and/or questions, and the prices are very reasonable. Thank you!
I was having problems with my notebook, I tried all the normal things to clean it up and get it working correctly. I was considering buying a new notebook but really did not want to go though setting up a new computer. They did a fantastic job and my notebook is back running fine again. They provide great service, good customer service all at a reasonable price!
We recently needed some repair work done on our college daughter's laptop. She had downloaded some movies which caused all sorts of problems. Her school IT was able to assist a few months ago with the immediate situation, but it's been running VERY slow ever since. We got it in and within 5 minutes had an email updating us on what they thought was the problem, an estimate within a couple hours and the laptop back and in great working order within 36 hours. I would definitely recommend Ken's to people I know and plan to go in to buy a refurbished laptop myself later this year. Thank you!
You can tell he must be doing good work, if people are coming from other cities to have him fix there PC's! I myself and some others come up from Lincoln for his honest, friendly, and reasonable rates!
When it comes to dealing with the Ghost in the Machine - who ya gonna call? Ken's PC Repair!....... Until the next Win 10 update haunting.Thanks Ken!
2 laptops crashed with photos, videos, documebts and quick books. Ken was able to retrieve most of my goods onto an external hardrive. Thanks Ken.
Ken is knowledgeable, reliable, and affordable. Having a computer problem when you own a small business can be daunting. My problem was solved within 24 hours! Ken was easy to work with. Very accommodating! If I have any computer problems in the future, I will choose Ken's PC. I will also recommend him without hesitation.