Data Recovery

Nothing is more disheartening than finding out that you need data recovery! That moment you realize that you should have been backing up your data more frequently. We’ve been there! The last thing you want to do is try random software to recover your data. You could cause permanent damage, rendering your hard drive completely useless. If you have experienced a hard drive failure stop using the drive immediately, and give us a call!

Need to ship your drive to us? No problem! Just fill out our Data Recovery TOS and ship it in.

The data recovery from our old unbootable hdd to a new one was perfect. 
I installed the new drive into the laptop and it actually booted straight away.
I was just hoping to get the data recovered from the drive, so getting a bootable 
hard drive with all the data and programs was a very pleasant surprise. I do not
know when but I will certainly be using your services again in the future.
Thank you so much,

Steve Zahner
Hiland Dairy IT – Kansas City/Omaha


There are three types of data recovery:

Level 1 – Recover deleted data or forensic data recovery
When data loss happens due to deletion or accidental formatting of the data by the user by accident, or on purpose, one can recover data if the disk sector has not been written over it yet. If you have deleted a file, or formatted your hard drive, stop using it immediately. As long as the deleted file hasn’t been overwritten there is a good chance we can recover it!

Level 2 – Recover data from bad sectors, or logical crash.
As a hard drive ages, bad sectors appear on the disk due to the wear and tear. This sometimes results in error messages that appear when trying to open files. Or the system may run really slow. Logical crashes happen when the partition table is lost or damaged, or virus attack to the boot sector of the drive. In these cases drive sounds absolutely normal but the computer will not boot or asks the user to format the drive.

Level 3 – Mechanical Failure

Data Recovery

Damaged hard drive platter caused by another shop attempting data recovery without proper equipment

This requires clean room data recovery. Opening a hard drive in a normal environment can introduce particles, potentially rendering any recovery method useless. We have companies we can refer you to if level 3 recovery is required. We will not open a hard drive under any circumstance.

Once we have examined your hard drive we will send you a list of what we believe is recoverable, and a cost estimate. We can typically keep the organization of the recovered data similar to your original layout, such as the folder names, file order, & file names. At this time you can decide whether to move forward with the recovery or not.

If we aren’t successful with your data recovery there is no charge!

To prevent data loss we highly recommend backing up your computer with Carbonite.